Why do your clients need mobile coverage inside the carpark?

Always connected world

In today’s world, people expect to be able to use their mobile phones for calls and data everywhere, including underground carparks. When people experience poor mobile coverage or no coverage at all, they attribute this negative experience to the premises, in this case the carpark and the businesses associated with the carpark.

Health & Safety 

The ability to make phone calls is critically important in case of an emergency. Strong mobile signal enables quick communication with emergency services such as Ambulances, Fire Brigades and Police. Nowadays police officers wear body cams which simply do not work without cellular signal. 

EV Charging 

Most EV-charging stations require a mobile signal in order to connect to their server. Also, strong mobile signal is essential for using mobile apps so that customers can seamlessly activate the service and pay for the EV-charging. Poor mobile coverage disrupts the EV-charging services and turns customers away.

Success stories: Stella Doradus repeater system – Installations in Underground Carparks

Stella Doradus designs and manufactures a commercial cellular repeater system called the “Titan Repeater”. It amplifies the signal for all mobile operators, and ensures fast mobile data and quality voice calls throughout the underground carpark. The Titan is a scalable/ modular solution that can provide coverage to carparks of all sizes.

Anieres, Switzerland

This two-storey underground car park is located in the most affluent area of Geneva. Its clientele consists largely of high-income individuals who expect exceptional service. Management began noticing customer frustration due to poor mobile coverage at the EV-charging stations and decided to contact a trusted Stella installer.

The Stella Doradus repeater system was recommended based on the management’s priorities . Reliable and secure, Stella repeaters amplify mobile signal from all operators, and for all services 5G /4G/ GSM. Once the system was professionally installed, clients were able to make crystal clear phone calls, use mobile apps, and promptly pay at the EV-charging stations.

This improved user experience encouraged customers to return regularly, ensuring a steady stream of revenue for the management.

How to get the iRepeater System installed?

Ready to amplify mobile signal in your underground carpark but unsure where to start? Follow these simple steps:

1. Identify the key areas within your carpark where reliable mobile signal is most essential — such as EV-charging stations.
   
2. Contact us and we will connect you with an authorized integrator near you. Our trusted integrator will liaise with you to understand your particular coverage needs, and install the Stella repeater system to the highest standard.

How the Repeater System works? Parts of the system.

An external antenna is installed outside the building where it receives signal from all mobile operators. This signal is amplified by the repeater and passed around the underground car park via multiple passive indoor antennas. Once the system is commissioned and turned on, all mobile phones and mobile devices will have full 5G/4G/GSM coverage.

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